• Delivery

Delivery Information

Delivery Information at a glace:

  • All carriage charges are free when orders are over £250 ex VAT otherwise a £12.50 ex VAT charge applies
  • We deliver the majority of our products to the UK Mainland within 2 to 3 working days 
  • We will require a signature on delivery 
  • Deliveries to non-UK mainland addresses or if the order contains very heavy items this may incur an additional carriage charge


If you have any queries regarding delivery times or costs before you place your order please call 0844 576 6776.

We endeavour to deliver the majority of our products within 2-3 working days providing we have the stock available. Our cut off point for processing an order is 3pm GMT Monday to Friday (excluding bank holidays). Any orders received after this time will be processed the following working day.

For some deliveries to areas in the Scottish Highlands, Islands and for heavy or large items over 35kg, delivery times will be slightly longer. For heavy/bulky items, we may have to use an alternative specialised courier such as a freight pallet service. Delivery time in these situations is typically 3-4 working days.

We always aim to keep in stock, the majority of products displayed on our site, but this cannot always be possible. Should an item be out of stock at the time of processing, it will be ordered in from the manufacturer. We will keep you informed by email of any estimated due dates should this be the case.

We would strongly advise that if you are in need of an item urgently, please contact us in advance of purchase, in order to check on our stock levels to avoid any disappointment.

A signature will be required on delivery of the goods, if this is a issue please let us know quoting your order number.

Returns Information

In the unlikely event that you need to return an item please contact our team on 01702 425 202

Free Delivery on all orders over £250*

We offer FREE delivery on all orders totalling over £250.00 excluding VAT. For all orders under £250 the standard delivery charge will be £15 inc VAT.

*Free delivery is available to UK mainland addresses only. All orders to addresses in areas such as Northern Ireland, Scottish Highlands, parts of Cornwall and the Channel Islands can incur an additional delivery charge.