We endeavour to deliver the heavy or large items weighing over 35kg within 3-4 working days, we may have to use an alternative specialised courier such as a freight pallet service.
Our cut off point for processing an order is 3pm GMT Monday to Friday (excluding bank holidays). Any orders received after this time will be processed the following working day.
Delivery Information at a glance:
Free delivery on orders over £500 ex. VAT.
For orders under £500 ex. VAT, a £12.50 + VAT fee applies.
Heavy items and deliveries to non-UK mainland addresses, including the Scottish Highlands, may incur an additional carriage charge.
We deliver most products within 2-3 working days - to UK Mainland. This is subject to change, should stock not be available locally. Stock not locally available will incur an extra charge.
We will require a signature on delivery.
Any orders placed before 12:00pm GMT, Mon - Fri (excluding bank holidays), will be processed the same day. Orders received after this time will be processed the following working day.
In the unlikely event that you need to return an item please contact our team on 01480 302821. Please note, all orders will incur a 25% handling + restocking fee.
If items are special order these will be non-refundable. If you are unsure your item is special order please contact us before placing the order.