FAQS

Q. What are your opening hours?

A. Our customer service team are on the phone Monday to Friday between the hours of 8am until 5pm, with the exception of bank holidays. However, you can purchase from the website at any time including bank holidays and weekends.

 

Q. What payment methods do you accept?

A. We accept the majority of credit cards and debit cards using the secure Worldpay online payment gateway, however we unfortunately do not accept American Express.

 

Q. How long do your deliveries take?

A. Our standard delivery for in stock items is 2-3 days. See our terms and conditions here.


Q. Do you offer free delivery?

A. Yes, but there are certain terms and conditions that need to be met. Click here for details

 

Q. Do I have to register to order?

A. No, but if you do register you'll be able to keep track of your orders and view your past orders too.

 

Q. Can I print off data sheets and installation guides?

A. Yes many of the product pages have links to PDFs for you to download & print